Promises & Expectations
Every dental practice want to do the best for its patients, for this reason Union Street Dental Care, is working towards The British Dental Associations Good Practice Scheme in order to deliver the best standard of private dental care to all our patients.
Our promises to you:
- We will welcome you into a relaxed and professional environment.
- We will listen and respond to your needs.
- We will provide the best treatment available and discuss all options with you.
- We will provide a written treatment plan and estimate.
- We will make every effort to keep to your appointment.
- We take part in continuing professional development to keep our skills and knowledge up-to-date.
- We always follow current guidelines on infection control.
- Guarantee our work for 12 months
As a valued patient we expect you:
- To keep your appointments.
- To respect our staff and other patients.
- To pay for your treatments on time and as requested.
- To raise concerns with the practice so we can resolve them.
- To attend regular preventative care appointments to take care of any work we do for you.
You will find our private dental practice light, bright and informal. We hope to always meet your expectations and appreciate your comments if we don’t.